We are sorry to hear that you need to visit this page in the first place and we promise to do what we can to help you out. Use the form below to tell us what has happened. After that you will be contacted by one of our customer service employees within three working days. And we will help you sort out the rest.
N.B! If you've lost your card or it's been stolen: remember to cancel your card in the app or by calling our customer service to avoid that anyone else uses the card.